Product Returns at Life Vitamin Shoppe
We want to make sure you are happy with your purchases. To facilitate this goal, we have adopted a simple, liberal return policy: if you are unsatisfied in any way, return your purchase within 30 days of the purchase date and we will replace the product or credit your account.
Please use this form to obtain a return authorization number.
We will email you with an approval and directions on processing your return, including the address to send your package to. Due to our direct shipping system, your address for the return may be different than the packing slip and may be different depending on the item(s) returning. In the return approval email, you will receive from us, you will be provided with all the details to make this a smooth return, and the correct address to send the package.
- 100% will be issued on your item(s) returned within 30 days.
- Items must be returned in the same (or similar) condition in which they were received.
- Only one opened package of any product is eligible for return. All others of the same product must be in its original factory-sealed container for refund.
- Once we receive your item, most returns are fully refunded in 3 business days.
Return Request Form:
Please include all the details of your return request in the message field below including order number, order date, the product(s) your returning, and the reason for your return. Don't forget your name and contact information too :).